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PSA has established a free standing Managed Services Committee to share knowledge, develop resources, and establish industry best practices for the benefit of PSA integrators. The committee will explore the various complexities of managing security projects. The committee will prioritize identifying manage service products & services, sales & customer communication, and recruiting & retaining qualified management services sales teams.




RESOURCES:
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FY20: Managed Services Commission Plans Explained
The PSA Managed Services Committee created an easy to use tool to use when determining commission for managed service sales.
FY20: MANAGED SERVICES COMMITTEE - An Experience with Brivo Complete
Charles E. Denney, Director of Managed Services at Ollivier, discussed their experience with Brivo Complete with the PSA Managed Services Committee.
FY20: Managed Services Committee - Recommendations from the PSA Managed Services Committee Concerning Covid 19
The PSA Managed Services committee discussed the changes to the way that these thought leaders are approaching selling during the COVID-19 pandemic.
FY20: MANAGED SERVICES COMMITTEE - Sales Plan (Supplemental)
Ken Whelan, Chief Operating Officer at Engineered Security Solutions, created this sales plan supplement for integrators to use on behalf of the PSA Managed Services Committee.
FY20: Managed Services Committee 2019 Survey Results
The PSA Managed Services Committee sent an email out to PSA owners and members to gauge integrator?s involvement with managed services. There were many responses to the survey which provided the committee with good information on what areas to focus on in the 2020 term. The results of the survey are presented here.
FY20: MANAGED SERVICES COMMITTEE Chairman Update
Learn about the direction and work of the PSA Security Network Managed Services Committee with an FY20 update from Chairman Charlie Regan.
FY20: Managed Services Committee Playbook
PSA's Managed Services Committee created a playbook to introduce a new line of managed services solutions for security integrators.
FY20: MEET THE MEMBERS Managed Services Committee
Meet the Members of the FY20 PSA Security Network Managed Services Committee through member pictures and biographies.
FY20: PSA TEC 2019 Managed Services Committee Executive Summary
Read about PSA's Managed Services Committee session at PSA TEC 2019!
FY2019 Managed Services Committee Chairman Update
By now you may know that PSA has formed a Managed Services Committee. The purpose of this member-driven group is to craft a number of ready-to-work solutions to be offered by PSA. Our group is comprised of several different companies from around the country and whereas we are very different in terms of geography and even in the solutions provided, we are united in the fact that an RMR (Recurring Monthly Revenue) model is our preferred go to market strategy. Read more by clicking below!
FY21: MANAGED SERVICES COMMITTEE - Access Control Blog Post
A blog post about Access Control in a post COVID world, presented by Tim McHugh, Business Development Director at IPS.
FY21: MANAGED SERVICES COMMITTEE - Meet The Members
Meet the Members of the FY21 PSA Security Network MANAGED SERVICES Committee through member pictures and biographies.
FY21: MANAGED SERVICES COMMITTEE Chairman's Update
Kenneth Whelan, Chief Operating Officer for Engineered Security Systems and PSA Managed Services Committee Chairman, provides an update on the committee for the 2021 term!
FY22: MANAGED SERVICES COMMITTEE CHARTER
PSA is dedicated to empowering its owners and customers to become the most successful systems integrators in the markets they serve. In support of this mission, PSA has established a Managed Services Committee to share knowledge, foster collaboration, develop resources, and establish industry best practices for navigating the competitive marketplace.
Selling the Value of Managed Services During COVID-19
Integrators need the right technology and offerings in the new normal. Customers are seeking partners that can help them navigate technology in a rapidly evolving marketplace. The PSA Managed Services Committee shares three?of the best practices in identifying the needs of?end users and informing them of the benefits of the services while generating recurring revenue for the integration business.


TOOLS:
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FY20: Meet the Members of the Managed Services Committee
Meet the Members of the FY20 PSA Security Network Managed Services Committee through member pictures and biographies.


VIDEOS AND WEBINARS:
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Introducing the Managed Security Service Provider Program (MSSP)
The PSA Managed Security Service Provider (MSSP) Program is designed to help you diversify your service offerings and realize the full potential and benefits of a managed services business model.
FY20: Managed Services Committee - How to Listen to Customers & Present to Them
Ken Whelan of the PSA Managed Services Committee provides insight on how to listen to customers and present managed services offerings to them.
FY21 MANAGED SERVICES COMMITTEE: Access Control as a Service
A webinar on Access Control as a Service presented by Tim McHugh, Business Development Director at Integrated Protection Services.
FY21 MANAGED SERVICES COMMITTEE: Transitioning to an RMR Business Model
John Nemerofsky, COO of SAGE Integration and PSA Leadership Committee Member, discusses the steps to take when transitioning to an RMR business model with the members of the PSA Managed Services committee.
FY21: MANAGED SERVICES COMMITTEE - Viakoo Presentation
Bart Nanni & John Gallagher of Viakoo discuss their offerings with the PSA Managed Services Committee.
Managed Security Solutions Provider - Opportunities for Systems Integrators
Join Bill Bozeman, President & CEO of PSA, as he discusses PSA's new Managed Services program for PSA integrators.